Support
Contact
Questions, bug reports and ideas are all welcome. I read every message and usually answer within a few days.
Reporting a problem
It helps a lot to include:
- your device (iPad or Mac model) and its iPadOS or macOS version;
- the DXcompanion version (⚙ → About);
- how the reface is connected: USB cable, or which Bluetooth adapter;
- what you did, what you expected and what happened instead;
- for connection problems, a screenshot of the MIDI log in ⚙.
Many questions are answered in the troubleshooting and FAQ sections of the guide.